I’m Harry.

I design products at

EE.

EE.

EE.

Six years across AI, SaaS and social impact. Right now, shaping Aimee: EE’s AI assistant for 10M+ customers.

Selected work

From an AI assistant used by millions to a SaaS I’m building from zero.

EE | AI assistant

Aimee

Support journeys inside EE’s AI assistant, used by 10M+ customers. Track Order now resolves a quarter of queries without an agent.

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EE | AI assistant

Aimee

Support journeys inside EE’s AI assistant, used by 10M+ customers. Track Order now resolves a quarter of queries without an agent.

View case study

EE | Concept work

Aimee Vision

What happens when an assistant stops being a chat window and lives inside the app you’re already using.

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EE | Concept work

Aimee Vision

What happens when an assistant stops being a chat window and lives inside the app you’re already using.

View case study

Freelance | SaaS

Orkestra

Inventory and crew scheduling for AV, install and events teams. I lead product design, brand and the marketing site, from zero.

Role

Lead product and brand designer

Timeline

2025, launching 2026

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Freelance | SaaS

Orkestra

Inventory and crew scheduling for AV, install and events teams. I lead product design, brand and the marketing site, from zero.

Role

Lead product and brand designer

Timeline

2025, launching 2026

View case study

Shape History | Charity

The Big Give

Redesigned one of the UK’s largest match-funding platforms to make giving easier. It went on to raise £33M for charities.

Timeline

Apr to Aug 2023

Focus

Web design, donation UX

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Older work

Open to new product design roles. Say hello.

© Harry Thorpe · 2026

DesignED with FRAMER